Quoralia
Quoralia
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Monitoring
Once we know the factors that determine the positioning of the different areas of our business, we need to establish objectives to improvey our position in the market.
Based on changes in customer comments,the Quoralia monitoring service is the ideal tool to evaluate, based on the evolution of customer comments, the degree of achievement of your objectives and their evolution, on a regular basis.
This service enables you to assess the advances made in your identified objectives and modify them if , based on customer commets, it is considered necessary.
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Warning Services
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Once we have customized the ecmware service it is important to build a system of warnings, to immediately notify potential opportunities or threats to the organization from the different stakeholder groups.
This service allows you to be the first to know the changes in market trends that facilitate continuous improvement and innovation.
The Quoralia service allows you to activate a warning that keeps the organization permanently informed about the evolution of customers and their new habits, being the first to know their needs and their perception of the different areas of our organization.
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Case Studies
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We prepared knowledge maps on the percepction of stakeholders for a leading company in energy sector.
Hemos elaborado para una empresa líder en el sector energético, mapas de conocimiento sobre la percepción de sus grupos de interés.
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After an analysis of the comments made by their viewers in the Internet, a maximun audience TV show adapted some elements of their program in accordance with the knowledge gained about their preferences
Un programa de televisión de gran audiencia ha ido adaptando sus contenidos a medida que le hemos ido proporcionando conocimiento sobre la percepción y preferencias de su audiencia.